Up and running in minutes. Not months.

TwinBasis plugs into the channels your guests already use — WhatsApp, SMS, and email — and starts handling inquiries immediately. No custom development. No lengthy onboarding. Just connect, train, and let your AI teammate do the heavy lifting.

Six steps to a smarter property

1

Connect your channels

Link WhatsApp, SMS, and email in minutes. All guest messages land in one unified inbox — no more juggling apps.

2

Train your AI twin

Upload your house rules, check-in guide, and FAQs. TwinBasis learns your property inside out and answers exactly as you would.

3

AI handles inquiries 24/7

Instant, personalised responses around the clock — in any language. Your guests always feel heard, even at 3 AM.

4

Smart escalation

When something needs a human touch, TwinBasis alerts you with full context so you can step in immediately — never cold.

5

You stay in control

Review every conversation, adjust AI behaviour, and track response times and guest satisfaction from your dashboard.

6

Continuous improvement

Every interaction makes TwinBasis smarter. The more it works, the better it gets — and your workload keeps shrinking.

Questions about getting started

How long does setup take?
Most properties go live within 24 hours. Our team guides you through connecting channels and uploading your property information.
Do my guests need to install anything?
No. Guests contact you through WhatsApp, SMS, or email exactly as they always have. TwinBasis works invisibly in the background.
What happens if the AI does not know the answer?
TwinBasis escalates the inquiry to you with the full conversation context. You reply once, and TwinBasis learns from it for next time.
Can I use it for multiple properties?
Yes - each property gets its own AI twin trained on its specific rules and information. Manage them all from one dashboard.
What does training your AI twin actually involve?
You provide a document or fill in a simple form with your check-in instructions, house rules, and FAQs. Upload it once and TwinBasis handles the rest.